Housekeeping

Housekeeping

Diamond M Services, Inc., has been providing excellent quality cleaning services to owners, rental management agencies and commercial companies since 2011.  We pride ourselves on consistency, quality and dependability.  


Our services give you:

  • Dedicated housekeeping department complete with inspectors to follow up after every cleaning
  • 24/7 FREE phone support for emergencies
  • FREE to you online scheduling - to schedule your cleaning appointment, visit our Schedule Service page

We provide luxurious bed and bath linens PLUS the first night of amenities such as toiletries and kitchen items for your guests.


We provide you a FREE online scheduling system; allowing owners/property managers real-time communication and information related to the cleaning of your property.  The system is web-based which means you can access it from anywhere or anytime, day or night via computer, tablet or other mobile device.  The system auto-generates notification emails when the inspection has been completed.  There's no more guessing if your property is ready for your next guest; just another benefit offered by Diamond M for your peace of mind!


Stay "Connected"

You will schedule your own appointments; ResortCleaning keeps both our worlds "connected" through the Shared Appointment Calendar with real-time information.  ResortCleaning also allows your guests to send a simple text upon departure so we know immediately when your property is vacant; allowing us to get an earlier start in cleaning!  Resortcleaning also links with your VRBO calendars for even faster/easier scheduling!


Easily Manage Changes
Schedule an appointment for the wrong date?  Guest extends their stay?  Guest canceled their reservation?  No problem!  No need to send an email or a phone call!  ResortCleaning's powerful Status Center keeps everyone informed of the status of each appointment whether:

  • Property is vacant and ready for housekeeping
  • Exactly what time the housekeeping crew started and finished the appointment
  • Property is ready for inspection
  • Quality control inspection has been completed and much more
  • Allows photo uploads so we know exactly how you want furniture arranged in case the guests rearrange it
  • Allows us to upload photos of damages from each cleaning if necessary

Real Time Appointment Status

How many times a day do you or your front desk text or call us for the status of a property because a guest wants to check in early?  Which properties are ready for my inspector to check?  Our housekeeping crews and inspectors simply use an app to check in/out or QC Complete - all in REAL-TIME.  ResortCleaning eliminates the need for unnecessary back and forth calls by conveniently viewing your Status Center and getting the information you need.

For more information about scheduling online and the benefits of Resortcleaning, visit www.resortcleaning.com.